Over 20 years of shared services experience, driving process efficiency, customer satisfaction and cost savings. Repeated success leading Facilities Management initiatives, new hire onboarding program, onsite services, vendor relationship management, policy development/deployment, and project management. Exceptionally adept in crafting novel solutions that optimize processes, productivity, and cost reductions. Effectively manage project budgets and ensure financial stewardship. Highly skilled in forging solid relationships with strategic partners and building consensus across multiple organizational levels. Passionate problem-solver and effective change agent. Demonstrated leadership in executing and ensuring deliverables. Excellent communicator and champion of talent development.